SCM 303 Lecture Notes - Lecture 4: Six Sigma, Total Quality Management, Job Shop
Document Summary
The operations required for the product or service are not repeatable enough to justify a set sequence. The operations required for the product or service are repeatable enough to justify a sequential organ. Operations are organized by similar skills, machines, technologies, etc. Products or customers move from operation-to-operation in an as-needed sequence. Known as a job shop or jumbled flow . Every product requires a routing to know what operations are needed in which sequence. Operations are organized by families of products or customers with similar needs. Dedicated production lines are set up to handle each product/customer type. Every product requires the same (or very similar) sequence of operations. Specialized resources might be shared across multiple lines. Product/service flow is paced by speed of workers. Can be set up as batch flow or single-piece flow. Each worker"s tasks are short, repetitive, and standardized. Output measured in pounds, gallons, tons, etc. vs. number of units.