SCM 303 Chapter Notes - Chapter Full: Skilled Worker, Job Shop, Mass Production
Document Summary
Deciding precisely what purpose it should serve and what performance dimensions are most important: good designs require making trade-offs, no process can be all things to all people. The organization of the os in which the process is embedded: product-focused operations. The nature of product flow, or customer flow, from task to task. Organizes similar kinds of skills, activities, and technologies into separate departments, with products moved by material handlers form one department to another. Process-focused: the operations required for the product or service are not repeatable enough to justify a set sequence, the organization of the os in which the process is embedded. Product-focused: the operations required for the product or service are repeatable enough to justify a sequential organization, the nature of product flow, or customer flow, from task to task. Operations are organized by similar skills, machines, activities and, technologies into separate departments, with products (batches) moved by material handlers from one department to another.