SCM 303 Lecture Notes - Lecture 12: Order Processing, Project Management, Outsourcing

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Planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption. Logistics activities: customer service, material handling, order processing, packaging, parts & service support, warehouse/dc operations, return goods handling, reverse logistics, traffic & transportation, network design http://www. youtube. com/watch?v=vch6hnxhkrc. Logistics focus: logistics are typically focused between firms but flow within firms is also logistics. Inbound logistics material flow outbound logistics. Military roots: alexander the great (ca. Soldiers carried much of their own provisions. Marches planned near navigable waterways: romans (ca. Conquest through better logistics: our conquest is increase our market share and conquest sales, we need better logistics than our competition. Transportation: steam power ships & railroads (1800s) Internal combustion engines trucks & planes (1900s) Communications: electrical (mid 1800s, digital (1990s) Logistics can be basis of economic activity. Top global logistics hubs for freight: seaports.

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