SCM 303 Lecture Notes - Lecture 2: Deliverable
Document Summary
Common supply chain challenges: lowering costs, improving quality, evolving with needs of customers, competitions, and technology, meeting customer requirements. Decisions made in supply chain: how are we going to make a good/service, when/where/who should make the product. Companies that excel at supply chain: 50% higher net profit, lower costs. Corporate strategy: big picture, overall mission and target business for the company: overall values, direction, goals, performance metrics, risk management. Strategic business unit (sbu): semi- independent organization for different products or markets: more detailed, shorter time horizon. Functional strategy: determines how functions support business unit strategies. Order winners: why customers choose your firm. Order qualifiers: minimum standards to be met. Order losers: why customers avoid your firm: value proposition. Firm"s offerings that are valued by customers and different from competitors. Features that customers value and will pay for. Deliverable using the firm"s capabilities and supply chain: capabilities.
