SCM 373 Lecture Notes - Lecture 2: Logistics, Network Planning And Design, In Essence
14 Jan 2017
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What is scm: c cmp"s defi(cid:374)itio(cid:374) of upply chai(cid:374) ma(cid:374)age(cid:373)e(cid:374)t. Supply chain management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third party service providers, and customers. In essence, supply chain management integrates supply and demand management within and across companies. Reverse flow: when customers return items and then returns are processed. Increased emphasis on sustainability: greater competitive pressure makes logistics more important than ever before, globalization has resulted in longer supply chains, greater consolidation in the transportation industry, product proliferation. Increasing emphasis on cross-channel and multi-channel order fulfillment. Greater competitive pressure: many reasons for increased competitive pressures across industries. Increased availability of information: providing exceptional customer service is one way to differentiate your organization, very difficult to copy processes necessary to deliver outstanding customer service.
