SCM 303 Lecture Notes - Lecture 25: Asset Management, Order Fulfillment, Net Present Value
Document Summary
Functional silos various business functions in the same firm operate independently with little cooperation (or even communication) with other functions: can happen within supply chain and/or between sc and other functions in the firm. Sales and procurement opposite sides of the same coin. Market research and other techniques to determine what customers care about: order qualifiers and order winners, customization, service levels, new product/service offerings. Customer relationship management (crm: order fulfillment performance. Industrial engineering: process and floor space layouts, worker job setups, vehicle/transportation routing. Manufacturing engineering: process equipment and tooling. Design engineering: design for manufacturing (dfm, design for assembly (dfa, design for logistics (dfl, early supplier involvement (esi) in npd. Systems are critical to scm: material requirements planning (mrp, warehouse management system (wms, transportation management system (tms) Modern scm can"t function without electronic data interchange (edi) between firms: forecasting (cpfr, point-of-sale (pos) info, order processing, payment processing.