33:620:301 Lecture Notes - Lecture 14: Video Lesson, Microsoft Powerpoint

• School: Rutgers University
• Department: Management and Global Business
• Course: 33:620:301
• Professor: D Hamilton

Document Summary

Getting any business to run effectively and efficiently is a challenge! In large businesses the key to getting the right work done well! is understanding basic concepts of. Performance management, i. e. process management: performance measurement, business improvement. Today your management team is challenged to apply these three concepts to your business. Performance management starts by understanding that all work is a (cid:862)process(cid:863) process is the t(cid:396)a(cid:374)sfo(cid:396)(cid:373)i(cid:374)g of i(cid:374)puts i(cid:374)to outputs i(cid:374) o(cid:396)de(cid:396) to (cid:373)eet a (cid:272)usto(cid:373)e(cid:396)"s (cid:396)e(cid:395)ui(cid:396)e(cid:373)e(cid:374)ts. Identify key elements/steps of your improvement project plan to achieve that goal. Draw on what you recently learned in this (cid:449)eek"s readings, powerpoint slides, and video lectures to develop your action plan. A process description is composed of simple statements that describes how a process works. A flow chart takes the process description (above) and then converts it into a series of steps in a diagram using a tool called a sipoc map.