33:620:301 Lecture Notes - Lecture 10: Human Resource Management

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Organizaional architecture combinaion of organizaional structure, culture, control systems. & human resource management (hrm) systems that together determine how eiciently/efecively organizaional resources are used. Organizaional structure formal system of task & job reporing relaionships that determine how employees use resources to achieve organizaional goals. Want a structure that: moivates managers & employees, and coordinates their acions to work eiciently/efecively. Organizaional design process by which managers create a speciic type of organizaional structure/culture so a company can operate in the more eicient/efecive way. When external environment is changing greater the problem of resources become scarce and greater uncertainty: decentralize authority, empower lower-level employees to make operaing decisions, encourage values/norms that emphasize change/innovaion= organic organizing. Once managers decide on a strategy they need to choose the right way to implement it: difereniaion= increase the value customer sees in good/services, low-cost= drive down costs in all funcions. Task variety number of new/unexpected problems/situaions that a person/funcion encounters in performing a task/job.

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