01:830:101 Lecture Notes - Lecture 11: Alcoholism

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01:830:101 Full Course Notes
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01:830:101 Full Course Notes
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Document Summary

Offers opportunity to solve problems and build relationships. Making others aware of the destructiveness or lack of productiveness of their behavior. Making a suggestion about how they could behave in a more constructive or productive way. Encourage change by emphasizing the positive consequences or the negative implications. Protect selves by declining a task we cannot comfortably handle. Respect the other"s rights by refusing in a polite, matter-of-fact manner. Weak excuses in attempts to avoid accepting a request. Unnecessary or irrational guilt about saying no leads to refusing a request in a hostile, defensive manner. Asker feels put down or hurt by explosive response. Communicating assertively and responsibility with distressed clients and colleagues. Assess the situation and choose the assertive response for a variety of situations. Four common events that can cause stress in distressed clients. It is not the situation itself that causes problems but our reaction to it. Have illnesses considered to be own fault .

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