01:830:101 Lecture Notes - Lecture 6: Interpersonal Relationship
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01:830:101 Full Course Notes
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Strategies for effective communication: being empathetic, using self-disclosure, being. Recognizing and acknowledging the other person"s feelings (the focus of concern is on the patient) Different from sympathy: you acknowledge your own feelings (the focus of concern is on yourself) Empathy frees clients and colleagues from having to defend or rationalize their feelings. Reveal our thoughts and feelings and make known to others some of our personal experiences. Can let your client know that you are a normal human being. Lead the client into an exploration of deeper feelings. May promote comfort, honesty, openness, and risk taking by the client but never burdens clients with your problems (for the benefit of the clients) Nurses should feel comfortable about revealing the information they will share to benefit the patients. Direct, mutual talk about the interpersonal relationship in a helping relationship. Paying attention to how well you are relating to a client in the service of his health.