01:830:101 Lecture Notes - Lecture 13: Communication Theory, Interpersonal Communication, Nursing Process
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01:830:101 Full Course Notes
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This theory focuses on the nurse-client relationship and the therapeutic process that takes place. Communication that occurs in this context involves complex factors such as environment, in addition to attitudes, practices and beliefs in the dominant culture. Peplau"s interpersonal relations theory defines four stages of the relationship that achieve a common goal. The nurse engages the patient in treatment, and the patient is able to ask questions and receive explanations and information. This stage helps the patient develop trust and is where first impressions about the nurse and health care system begin to evolve. The patient and nurse begin to work together. These interactions provide the basis for understanding, trust, and acceptance as the patient becomes an active participant in treatment. The patient takes advantage of all services offered, exploiting the nurse- patient relationship to address treatment goals. As a result of effective communication, the patient"s needs are met, and he or she moves toward full independence.