33:799:300 Lecture Notes - Lecture 6: Supplier Relationship Management, Iso 14000, Iso 9000

• School: Rutgers University
• Department: Supply Chain Management
• Course: 33:799:300
• Professor: Chris Provines

Document Summary

Srm: is the discipline of strategically planning for, and managing, all interactions with the third party organizations that supply goods and or services to an organization in order to maximize the value of those interactions. Organized approach to defining what they need and want from a supplier. Improve profits and reduce costs: sourcing analytics, sourcing and execution, procurement execution, payment and settlement, performance-monitoring. Supplier segmentation: decide on types of relationships desired and with which suppliers. Supplier management: process for engaging suppliers (formal relationship owner, joint planning, etc. ) Supplier performance management: process to measure and track supplier performance. Supplier improvement programs/tools: p(cid:396)og(cid:396)a(cid:373)s a(cid:374)d tools to i(cid:373)p(cid:396)o(cid:448)e supplie(cid:396)s" pe(cid:396)fo(cid:396)(cid:373)a(cid:374)(cid:272)e, ways to harness innovation from suppliers. Strategic suppliers: close relationship, long term, nominated owner. Important suppliers: managed and measured, relationship where needed. Transactional suppliers: minimal engagement and intervention, strong supplier partnerships. Important to achieving win win competitive performance for the buyer and supplier: these require a strategic perspective as opposed to tactical position.