NURS 272 Lecture Notes - Lecture 2: Patient Safety, Eye Contact, Nonverbal Communication
Document Summary
Learning outcomes: define and describe the concept of communication, describe the scope and categories of communication, apply effective communication skills in the context of nursing practice. Read the following: review potter, perry, stockert, & hall. (2021). 24-9 on page 338; review erickson"s stages of development starting on page 137 and how they relate to communication across the lifespan: varcarolis (2018). Chapter 9: therapeutic communication; stop at information communication. Technologies on page 148 and start again at key points to remember on page 151. Review the characteristics of verbal and nonverbal communication including but not limited to words/symbols, cultural and gender influences, english as a second language, paralanguage, slang/jargon, body language, facial expressions, clothing/groomingx. Review communication throughout the lifespan including the age groups: infants, toddlers, preschool, school age, Definition of communication: a complex, ongoing interactive process that forms the basis for building interpersonal relationships (aacn, 1998, p. 10).
