OM 300 Lecture Notes - Lecture 1: Material Requirements Planning, Operations Management, Supply Chain

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Dell makes computers just like every other pc operations. services. What are the unique features of our product that make us competitive: tactical decisions. What operations managers do: basic management functions. The critical decisions: design of goods and services. How should we design these products and services: managing quality. Who is responsible for quality: process and capacity design. What equipment and technology is necessary for these processes: location strategy. On what criteria should we base the location decision: layout strategy. How large must the facility be to meet our plan: human resources and job design. How much can we expect our employees to produce: supply-chain management. Who should be our suppliers and how can we integrate them into our strategy: inventory, material requirements planning, and jit. When do we re-order: intermediate and short-term scheduling. Which jobs do we perform next: maintenance. New challenges in om: from to. Local or national focus global focus. Lengthy product development rapid product development, alliances.

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