RHM 325 Lecture Notes - Lecture 2: Burj Al Arab, Forbes Travel Guide, Breakfast

• School: University of Alabama
• Department: Hospitalityand Management
• Course: RHM 325
• Professor: Kimberly A.Boyle

Document Summary

Protecting and supporting laws for and against the industry of hospitality. Forbes travel guide- uses the star award. Less than 2% have earned 5-diamond/5-star award. One 7 star located in dubai: burj al arab. 2 main categories: full service hotel, takes 5-10 years to become gm, covers about 20% of hotels, range of departments: Food and beverage outlets c. i) c. ii) meeting and catering for events c. iii) c. iv) Sales and marketing and hr (work only 5 day a week) Business center: limited service, 2 years to become gm, covers about 80% of hotels, has the basics. Can be luxury, midscale or economy class. Year round resorts (vegas #1 in world or orlando) Must cater to different types of guests for each resort. Cater to meetings- slow times (cold weather. Park outside hotel room (especially in 50s) Shows, eating, sleeping, gambling, music, action, lights. Boutique hotel: historic district: nola and atl.