BMGT 372 Lecture 1: SCM Chapter 1

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Supply chain management: the design/mgmt. of the entire supply chain. The art/science of integrating the flows of goods, info, and funds from the supplier to the customers. To meet customer demands in a cost-efficient, timely way while still making profits for all those in the chain. Customer needs drive the chain & pull products through the chain. Advanced notice of shipment: suppliers sending this information to the manufacturer. **every entity in the sc is both a supplier & a customer. Sourcing goods & services (g/s) further away means a more complex sc. Sometimes length of sc regulated by law (ex. In wine industry, you must have at least a grower, distributor, and retailer) For shorter scs, you may not have to deal with the second / third / etc. tier suppliers (whereas in longer scs, you may want to) *ultimate competitive advantage ability to design/redesign sc.

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