MIS 111 Lecture Notes - Lecture 28: Swim Lane, Flowchart, Analysis Paralysis
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Design phase - create a model for addressing the problem. Choice phase - selecting a solution or course of action that is best suited to solve the problem. Five principles 1. focus on the customer 2. rapid cycles 3. innovative ideas 4. good change leader 5. fix a key problem. Avoid analysis paralysis. use visual tools to guide decision-making; these should not take excessive time or effort that keeps staff from getting things done. Basic flowcharts: be consistent with page orientation, break it down to smaller and manageable parts, use standard symbols, number items, create a before and after.