CSP 280 Lecture Notes - Lecture 8: Body Language, Jargon, Psy

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Successful clinical interviews: building rapport = positive relationship between clinician and patient, comfortable atmosphere and a mutual understanding of the purpose of the interview, attitudes of sincerity, acceptance, and empathy = facilitates rapport (suspend judgements and accept them) Be prepared, be clear to the patient about purpose of interview and remain objective. *avoid jargon when possible and use language that the client can understand. *open-ended questions = richer responses but close-ended questions are good for clarifying. Clarifying questions: ask to fully understand responses; to show the client that interviewer is actively listening (which helps build rapport) Confrontation: when notices an inconsistency in the client response. Reflection of feeling: e(cid:272)hoes (cid:272)lie(cid:374)t"s appare(cid:374)t e(cid:373)otio(cid:374)al e(cid:454)perie(cid:374)(cid:272)e, sho(cid:449) that (cid:272)lie(cid:374)t that their feeli(cid:374)gs are being recognized. Summarizing: interview briefly summarizes what the client has told him/her. Mental status evaluation: conducted to assess the presence of cognitive, emotional or behavioral problems.

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