PSY 264 Lecture Notes - Lecture 12: Nordstrom

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Theorists and researches have offered and discussed various listings of different cultures. Such listings and typologies seek to generalize major cultural properties across more than one organization. Figure 2. 3 presents a systematic and organized classification of types of culture. The vertical axis shows the control orientation in the firm or department, ranging from stable to flexible. The horizontal axis depicts the focus of attention from internal to external. The four cells present the four distinct cultures: bureaucratic, clan, entrepreneurial, and market. Some organizations have a dominant type of culture; other organizations have multiple cultures working simultaneously in different locations, departments, or projects. There is no superior, ideal, or fixed culture. There are, however, preferences by employees for particular cultures. For example, if an employee is working in a bureaucratic culture and prefers a more entrepreneurial culture, difficulties will likely develop. If the person-culture alignment becomes unduly stressful, it will probably result in the individual eventually leaving the organization.

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