IN4MATX 113 Lecture Notes - Lecture 1: Structured Interview, Unstructured Interview

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23 Jun 2018
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- Guidelines for questionnaire design
· Select representative sample of people and provide motivation for responding
· Make sure questions and answers are unbiased and unambiguous
· Ask the same things in different ways- check if answers are consistent
· Have someone else check your questionnaire
- Storyboards and scenarios
· Goal: acquire/validate info from concrete examples through narratives
· Illustrate typical sequences of interaction among system components to meet an
implicit objective
· Widely used for:
Explanation of system-as-is
Exploration of system-to-be and elicitation of further info
· Cooperative and incremental
· Storyboards:
Tells a story by a sequence of snapshots (sentence, sketch, slide, pic etc. )
· Scenarios
Like a use case
Story that illustrates an interaction
Types: as-is, visionary (what could be our opportunities), evaluation (true or not,
validate), training
Pros: concrete examples/counter-examples, narrative style, useful for
validation, generating acceptance test cases
Cons: inherently partial, etc
- Prototyping
· A running/ seemingly running version of a system/ concrete system used for
experimentation/feedback
Focus on unclear, hard to formulate requirements
· Pros: discover what they need, establishes feasibility at a low cost, detailed study of the
reuqirements
· Cons: increased development time and cost, misleading (setting expectations too high),
incompleteness
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Document Summary

Select representative sample of people and provide motivation for responding. Make sure questions and answers are unbiased and unambiguous. Ask the same things in different ways- check if answers are consistent. Goal: acquire/validate info from concrete examples through narratives. Illustrate typical sequences of interaction among system components to meet an implicit objective. Exploration of system-to-be and elicitation of further info. Tells a story by a sequence of snapshots (sentence, sketch, slide, pic etc. ) Types: as-is, visionary (what could be our opportunities), evaluation (true or not, validate), training. Pros: concrete examples/counter-examples, narrative style, useful for validation, generating acceptance test cases. A running/ seemingly running version of a system/ concrete system used for experimentation/feedback. Pros: discover what they need, establishes feasibility at a low cost, detailed study of the reuqirements. Cons: increased development time and cost, misleading (setting expectations too high), incompleteness. Goal: speed up elicitation by reuse of knowledge from experience with related systems.

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