Class Notes (1,100,000)
US (480,000)
UC-Irvine (20,000)
MGMT (700)
Lecture 10

MGMT 102 Lecture Notes - Lecture 10: Conscientiousness, Depth Perception, Psych

Course Code
MGMT 102
Jennifer Hite

of 2
Chapter 10: Ability
1. "Cognitive abilities are the brain-based skills we need to carry out any task, whether
simple or complex." Relate to acquisition and application of knowledge in problem
solving. Describe the different cognitive abilities.
a. Verbal Ability: understanding and expressing oral and written communication.
Are most important in jobs in which effectiveness depends on understanding and
communicating ideas and information. In contrast to skills, which are more
trainable and improvable.
b. Quantitative Ability: two types of mathematical capabilities: Number Facility, to
do simple math operations; Mathematical reasoning, to choose and apply formulas
to solve problems that involves number. Important for jobs involving statistics,
accounting, and engineering.
c. Reasoning Ability: sensing and solving problems using insight, rules, and logic.
Problem sensitivity: to sense that there is a problem right now or likely to be one.
Deductive reasoning: the use of general rules to solve problems, is important in
any job that people are presented with a set of facts that need to be applied to
make effective decisions. Inductive reasoning: consider several specific pieces of
information and then reach a more general conclusion regarding how those pieces
are related. Originality: to develop clever and novel ways to solve problem. Good
for cartoonists, designers, writers...
d. Spatial Ability: two main types capabilities associated with visual and mental
representation and manipulation of objects in space: Spatial orientation, good
understanding of where one is relative to other things in the environment. A
tourist. Visualization, to imagine how separate things will look if they were put
together in a particular way. Imagination how a room look like.
e. Perceptual Ability: being able to perceive, understand, and recall patterns of
information. Speed and flexibility of closure: being able to pick out a pattern of
information quickly in the presence of distracting information, even without all
information present. Perceptual speed: being able to examine and compare
numbers, letters and objects quickly.
f. General Cognitive Ability: explanation for the similarity in the levels of different
cognitive abilities within people; each of the specific abilities depends on the
brain’s ability to process information effectively.
2. Explain the effects of general cognitive ability on performance and commitment.
a. General cognitive has a strong positive effect on performances , the correlation is
higher for jobs that are more complex than average . No effect on citizenship and
counterproductive behavior.
b. Weak effect on commitment.
3. Define emotional abilities. Identify and describe the four abilities related to emotional
a. Self-Awareness: the appraisal and expression of emotions in oneself. The ability
of an individual to understand the types of emotions experiencing the willingness
to acknowledge them, and the capability to express them naturally.
b. Other-Awareness: the appraisal and expression of emotions in others. The ability
to recognize and understand the emotions that other people are feeling. Not only
sensitive but also can anticipate emotions.
c. Emotional Regulation: being able to recover quickly from emotional
find more resources at
find more resources at
d. Use of Emotions: the degree to which people can harness emotions and employ
them to improve their chances of being successful. Psych oneself up for
encouragement instead of self-defeating.
4. Differentiate between the three types of strength. Explain what types of jobs may
require these strengths.
a. Static strength: ability to lift, push, and pull very heavy boxes, equipment, and
b. Explosive strength: ability to exert shout bursts of energy to move the body or an
object. Employees who required to run, jump, or throw things depend on their
explosive strength.
c. Dynamic strength: ability to exert force for a prolonged period of time without
becoming overly fatigued and giving out. Employees who have to climb ropes or
ladders or pull themselves up onto platforms.
d. Firefighters involve all three.
5. Physical Abilities.
a. Strength
b. Stamina: ability of lungs and circulatory system to work efficiently
c. Flexibility and Coordination: bend, stretch, twist; synchronize the movements of
the body, arms, legs.
d. Psychomotor ability: capacity to manipulate and control objects. Fine
manipulative abilities: keep the arms and hands steady for small delicate job;
Control movement abilities: make different precise adjustments, use machinery to
complete the work effectively; Response orientation: choose the right action
quickly in response to several different signals; Response time: how quickly an
individual response to signaling information after it occurs.
e. Sensory Ability: vision: near and far vision, night vision, color discrimination and
depth perception; hearing: sensitivity, auditory attention, speech recognition.
find more resources at
find more resources at