MAN 3025 Lecture Notes - Lecture 2: Organizational Commitment, Organizational Justice, Job Satisfaction
Document Summary
Neuroticism: relationship between being extraverted and effectiveness as a salesperson, studies show conscientiousness is good, self-efficacy is a strong indicator of job performance; self-efficacy is ones believe that they can accomplish a particular thing or task. Handshake first to reach out, last to let go, firm grip. Eye contact confident, friendly, positive: appearance and body language 55, how you talk 38, what you say 7% Work attitude: attitude refers to opinions, beliefs, and feelings about aspects of our environment. Stress: the interactionist perspective: the role of fit. While outside the scope of job duties, these voluntary behaviors contribute to the effective functioning of an organization. Diversity: diversity is the way in which people are similar or different from each other, benefits of diversity. The similarity-attraction phenomenon is the tendency to be more attracted to individuals who are similar to us: specific diversity issues.
