NURS 1130 Lecture Notes - Lecture 12: Total Quality Management, Phlebotomy, Defensive Medicine
Document Summary
Cost, access, and quality: cost, access, quality. Uncontrolled expenditures mitigate a nation"s ability to provide access to quality health care: rising costs of healthcare has decreased the access. Three meanings to cost : 1) price provider"s bill, prescription bill, premiums, 2) national perspective how much a nation spends on health care (health care expenditures, 3) provider perspective. Cost of production (staff salaries, capital, supplies) Institute of medicine: quality of care: increased likelihood of desired health outcomes , use of current professional knowledge. How well the nurse interacted with the patient. Have to do with how many illnesses there are with a particular condition or disease. Based on total quality management (tqm: similar to continuous quality improvement (cqi) and quality improvement (qi) A step beyond quality assessment: cannot occur without quality assessment. A system-wide commitment to engage in the improvement of quality on an ongoing basis: continuous process. Measurement of quality against an established standard.
