BUAD110 Lecture Notes - Lecture 4: Open Relationship, Group Polarization, Common Purpose
Document Summary
Why teams: increased creativity, improved process, global competitiveness, increased quality, higher quality decisions, functioning capabilities, buying across departments or functions, reduced turnover. Potential limitations: group think, group hate, social loa ng / free riding, risky shift, lack big picture awareness, lack of skill sets, frustrations on implementation, failure to get management buy in, responsibilities vs. authority imbalance. Team development stages: forming - established to accomplish particular last, storming - con ict, norming - faces issues, performing - worked through differences, adjourning. Characteristics of high performance teams: common purpose and goals, intention, clear roles, communication, small size, high levels of technical and interpersonal skills, open relationship and trust, accountability, reward structures. Tips for effective teams: be focused, handle con ict, focus on process and content, actively participate and encourage others, communicate, establish guidelines, agree on roles, be reliable. A belief we hold: may involve individual or group disagreements, struggles, disputes, quarrels, or physical.