BUAD309 Lecture Notes - Lecture 6: Job Satisfaction, Life Insurance, Profit Sharing

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Job design: how organizations define and structure jobs: properly designed jobs can have a positive impact on the motivation, performance, and job satisfaction of those who perform them, poorly designed jobs can impair motivation, performance, and job satisfaction. Job enlargement: involves giving workers more tasks to perform. Increased number of tasks in each job reduces monotony and boredom. Job enrichment: entails giving workers more tasks to perform and more control over how to perform them: based on the two factor theory of motivation - achievement, responsibility, recognition. Job characteristics theory: uses five motivational properties of tasks and three critical psychological states to improve outcomes. The psychological states are: experienced meaningfulness of the work, experienced responsibility for work outcomes, knowledge of results. The five characteristics of the job, or core job dimensions are: skill variety, tasks identity, task significance, autonomy, feedback. Participation: entails giving employees a voice in making decisions about their own work.

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