BUAD309 Lecture Notes - Lecture 5: Belongingness, Job Performance, The Need

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Motivation: the set of forces that leads people to behave in particular ways. Job performance (p) depends upon motivation (m), ability (a), and environment (e). Motivation is the most difficult factor to manage. The traditional approach: scientific management (frederick taylor) assumes that employees are motivated solely by money. The human relations approach: assumes employees" needs outweigh money and that fostering favorable employee attitudes (the illusion of involvement) results in motivation. The human resource approach: assumes people want to make genuine contributions; managers should encourage their participation by providing the proper working environment conditions. Reinforcement theory: based on the idea that behavior is a function of consequences. Social learning in organizations: occurs when people observe the behaviors of others, recognize their consequences, and alter their own behavior as a result. Behavior modification: individual behavior can be affected by a positive or negative motivational stimulus. The hierarchy of needs (maslow, 1940s): assumes that human needs are arranged ina hierarchy of importance.

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