MAN 3025 Lecture Notes - Lecture 16: Human Resources, Debt Management Plan, Customer Service
6 Dec 2015
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Outputs are the goods and services produced. Inputs are labor, capital, materials, and energy: controlling. Define as monitoring performance, comparing it with goals, and taking corrective action as needed. Systematic process where managers regulate organizational activities to make them consistent with expectations. Managing for productivity and results: operate in. Ca, diversity, globalization, information technology, ethical standards, sustainability, your happiness and goals: makes decisions about. Planning, organizing, leading, controlling: managers must monitor and evaluate: Must accurately measure units of inputs and. Why is control needed: control systems help managers: outputs. Using too much input, quality isn"t where it should be, caught bc monitoring. To reduce costs, increase productivity, or add value. Errors may lead to opportunities, post-it notes - To decentralize decision making and facilitate teamwork. The control process: establish standards, goals, or targets against which performance is to be evaluated. Standards must be consistent with strategy, for a low cost strategy, standards should focus closely on cost.
