MAN 3025 Lecture Notes - Lecture 7: Business Analytics, Dialysis, Employee Retention
6 Dec 2015
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Evidence-based decision making: key issue, remember. Pressure to make decision under incomplete information. Translation of principles based on best evidence into organizational practices. Do research before making a commitment: every time someone proposes change. Davita, operator of kidney dialysis centers was facing bankruptcy despite being efficient: operational efficiency is not sufficient; need, effectiveness to collect patient health information. Metrics such as treatment per day (operational efficiency, patient health outcomes) and employee retention. System view can"t look at one particular thing, have to look at the driver need right supporting evidence are: examine the logic behind the evidence. Manager suggests adopting set of benchmarks used by top performing companies: ebd suggests. Probing whether these companies success is based solely on the practices you want to emulate. Logically speaking, is our firm"s strategy, business model and workforce similar enough to the benchmarked firms. Not everything that works for one firm will work the other.
