MAN 3025 Lecture Notes - Lecture 1: Henry Mintzberg, Videotelephony, Soft Skills

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You motivate, direct, and otherwise influence people to work hard to achieve the organization"s goals: controlling. You monitor performance, compare it with goals, and take corrective action as needed. Challenge #1: managing for competitive advantage staying ahead. Their influence on the organization is multiplied far beyond the results that just one person can achieve. You set goals and decide how to achieve them. You arrange tasks, people, and other resources to of rivals: ability to produce goods or services more effectively than, must stay ahead in: competitors do, outperform them. Take care of the customer, without them there would be no buyers. Finding ways to deliver new or better goods. If one-of-a-kind conditions to attain may be harsher because customers want your product. Producing goods quickly, may downgrade the value, loss of essential experience and skills. Challenge #2: managing for diversity the future won"t resemble the past: diversity is steadily growing may cause racial gaps.

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