COMM 1500 Lecture Notes - Lecture 10: Sharpening, Hearing Loss
16 Oct 2017
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Listening: assumption: in order to communicate, we must be able to engage in effective listening. Informative: listening for facts; particular speaker doesn"t matter. Deliberative: listen to judge if info is good/bad; particular speaker is not that important. Emphatic: listening to figure out how this speaker is influencing what you"re hearing. Active: most complex, combo of informative, deliberative, and emphatic: bad listening habits: Pseudo listening: do all of the things to appear that you"re listening, but you"re actually not taking in any knowledge. Selective listening: respond to some part of the message but not all of the message (textbook: taking in only those bits and pieces of info that are immediately salient during an interpersonal encounter and dismissing the rest) Eavesdropping: when people intentionally and systematically set up situations so that they can listen to private conversations. Advising: know-it-all; after listening, they give you advice.
