HT-MGT 260 Lecture Notes - Fall 2018 Lecture 6 - Hawthorne effect, Scientific management
Document Summary
Hr- people employed to carry out various jobs. Hrm- comprehensive set of managerial activities and tasks that develop and maintain a qualified employee. Scientific management- concerned with structuring individual jobs to maximize efficiency and productivity. Hawthorne studies- the human relations era was instigated by the hawthorne studies. Personnel management- grew from the recognition that hr needed to be managed. Increased the need for knowledge workers- contribute through specialized knowledge and application of that knowledge. Emerging hr challenges: new challenges are faced on a daily basis. Determining how and when to initiate layoffs. Managing the effect of world events on existing and potential employees. Line managers: directly responsible for creating goods and services. Staffs manager- responsible for an indirect or support function that would have costs- bottom line contributions are less direct.