MGMT 104 Lecture 7: Lecture 7 Notes
Document Summary
Culture- a system of shared values and norms that define appropriate attitudes and behaviors for org members: norms development and maintenance of culture. Sense of autonomy- individuals feel like they choose to follow norms: org norms vary in intensity (the amount of approval of a behavior) and in consensus (the extent to which the norm is shared throughout the org) Whe(cid:374) (cid:374)or(cid:373)s are i(cid:374)te(cid:374)se a(cid:374)d high i(cid:374) (cid:272)o(cid:374)se(cid:374)sus, a (cid:862)stro(cid:374)g(cid:863) (cid:272)ulture e(cid:454)ists, meaning changing a corporate culture can be difficult: when people deviate from the norm, it can. Culture as control: control system- the knowledge that someone who knows and cares is paying close attention to what we do and can tell us when deviations are occurring, often, neither behavior nor outcomes can be monitored. We need individuals to use discretion, initiative, innovation: how to make sure individuals act the way we want: De(cid:448)elop (cid:862)(cid:272)o(cid:374)trol s(cid:455)ste(cid:373)s(cid:863) i(cid:374) (cid:449)hi(cid:272)h (cid:374)or(cid:373)s help guide (cid:271)eha(cid:448)ior.
