MAN 320F Lecture Notes - Lecture 21: Day Care, Organizational Culture, Kodak
Document Summary
Company culture that is so strong that it is adopted by its customers -> harley- davidson. Largest privately owned software company in the world. 2 in house artists to pump out more art. Never havehad a losing year or any layoffs. Happy employees make customers happy which makes the deo happy. Policies are not altruistic - the cost of all these perks are far lower than the benefits it provides for the company. Ex) employees take 2 hours to go to a doctor visit in the area, cut that time in time by having in house physicians, less time wasted. 80 million saved by keeping turnover as low as 3% Looks at long term losses/gains to help justify the culture. Set of key characteristics that the organization values that distinguishes the organization. A dominant culture expresses the core values that are shared by the majority of the organizations members.
