S W 334 Lecture Notes - Lecture 17: Digital Divide, Business Process Reengineering, Total Quality Management
Document Summary
Id orga(cid:374)izatio(cid:374)"s for(cid:373)al a(cid:374)d i(cid:374)for(cid:373)al (cid:373)a(cid:374)dates as required by laws, regulations, ordinances, articles of incorporation, charter or by-laws, and the like. Interpret what is required as a result of these mandates: decide whether the strategic plan will be limited to just the mandates. Step 3: clarify organizational mission, vision, values: clarif(cid:455) orga(cid:374)izatio(cid:374)"s purpose and philosophy and values that guide it, create organization mission statement, create agency vision statement. Political: accountability/transparency, emphasis on reform, quality of leadership, power dynamics, priorities/agendas, timing/window of opportunity, will to do the (cid:862)right thi(cid:374)g(cid:863) (cid:894)or i(cid:374) so(cid:373)e (cid:272)ases, to do anything) Impact of globalization on domestic priorities: limited growth of the public sector, privatization of human services, changing face of philanthropy, cost of war, economic uncertainty, federal bailouts, economic stimulus effort. Social: changing workforce demographics, changing work paradigm, aging of america. Immigration issues: changing lifestyles, social conservatism, societal values. Impact of social media: accelerated obsolescence, (cid:862))ero rule(cid:863, business process re-engineering, tqm, compressed product development time.
