ITSS 3300 Lecture Notes - Lecture 3: Core Competency, Vertical Integration, Web Server
25 Jun 2018
School
Department
Course
Professor
CH3&4: IS for Competitive Advantage / Ethical and
Social Issues
ARTICLE NOTES
Take notes from the article!!!!
Broad to narrow
Dimensions
-wht customer needs do we need to address?
-SRE
-reliability
-storage
-customize
Position
-where am I as far as dimension
-is it going be an additional utility to the customer
-wht do I need to change in terms of utility to create the market tht I want
Matrix
-
CLASS NOTES 8/28/17
CIO: chief information officer: makes presentations to executive team on how tech is
changing and how company can use it. CIO communicates needs to following ppl:
-business analysts: liason, gather the requirements necessary for the business and gives
requirements programmers to develop the technology/software necessary.
-database: data
-infrastructure: hardware
-networks:
Business startups
-capital labor:
-structure:
Integrated enterprise system?, sharing a model?
-silos: separate departments with specific divisions ex: acct, hr, etc. Instead of doing acct in 2
divisions, why not do a shared system btwn the 2 divisions- better efficiency.
Enterprise system
-links all the departments, cross functional. "system of integrated applications to manage the
business and automate many back office functions related to technology, services and human
resources"
-ex: SAP
Changing tasks of departments can cause resistance in company, u need stakeholders to
support u for a change ur trying to bring
find more resources at oneclass.com
find more resources at oneclass.com
Training is a cost and a big task in organizations, change in software and
how ur supposed to do your job
Politics: social interactions
Environmental scanning: gathering IT requirements needed to facilitate changes in the
environment
Organizational structures, ppl, job tasks and IT need to simultaneously change for the
technology to be effective.
In the market in general, IT costs go down, and the labor costs go up.
Transaction costs: products not made in house, tht other suppliers do. IT facilitates a
Network of suppliers, which requires no need for research. Suppliers are fulfilling the job as
the orders come in.
Agency costs: IT allows us to maintain info abt employees, creates a flatter
organization cuz dnt need as many levels like a middle manager if the dashboard can
already handle those specific tasks.
Porter's competitive forces model: wht forces affect the relation btwn the firm and
competitors
New market entrants: new products to challenge the status quo,
Suppliers: wht we need to run the business, vertical integration- bargaining power
Customers: need them to buy our products, want to create customer loyalty, customize to their
needs
Substitute products: can provide a challenge
Low cost leadership/provider
-low sale price and still get good margins, replenishing real time
Product differentiation:
-diff features and varieties in a product tht makes it desirable
Market niche:
-using customer data, offerings to your likings.
CLASS NOTES 8/30/17
IT ends up being the transformational project
Value chain: depicts series of events tht we need to do tht adds value to how the
company does their business. Becomes the basis for analyzing the best effective methods to
run the business in how info is exchanged btwn the diff departments. To see wht we can
improve on.
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Ch3&4: is for competitive advantage / ethical and. Is it going be an additional utility to the customer. Wht do i need to change in terms of utility to create the market tht i want. Cio: chief information officer: makes presentations to executive team on how tech is changing and how company can use it. Business analysts: liason, gather the requirements necessary for the business and gives requirements programmers to develop the technology/software necessary. Silos: separate departments with specific divisions ex: acct, hr, etc. Instead of doing acct in 2 divisions, why not do a shared system btwn the 2 divisions- better efficiency. "system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources" Changing tasks of departments can cause resistance in company, u need stakeholders to support u for a change ur trying to bring.
