ITSS 4370 Lecture Notes - Lecture 20: Hypervisor, Disaster Recovery, Domain Knowledge
30 Jan 2017
School
Department
Course
Professor
Document Summary
Facilitates better learning and decision making by leveraging relevant knowledge. Ability to identify, capture, profile, classify, store, maintain, protect and exploit the organization"s knowledge assets in pursuit of business outcomes. Sound relationship with vendors needed to ensure sound support of platforms. Technicians need to be well-trained on multiple platforms. Greater variation in types of service platforms. Use of applications tends to expand more quickly and more unpredictably. If process specialists for web-enabled applications are isolated from the mainframe specialists, cultural clashes may occur. Disaster recovery plans for web-enabled applications of high criticality are often under developed. Infrastructures tend to be less structured and disciplined. Minimal lead time for web-enabled changes may compromise test time. Meaningful management metrics are often not well developed. Culture of quickness and urgency may lead to less than fully test changes. Systems management processes need to be both flexible and robust. Thorough requirements planning can help in this regard.
