OTM 300 Lecture Notes - Lecture 4: Satya Nadella, Modern Portfolio Theory, Quality Management

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Buy directly from manufacturer and shipped directly to the stores. Minimize number of hands touching the product. Try to make everything work better if you have a current windows device. Normally companies are constrained to move along the trade-off boundary. Arrange people and parts around stations with work content that has been standardized to minimize motion. Improve production control system and commit to reduce. Higher customer satisfaction, lower customer service cost. Higher confidence in supplier quality, lower need for inventories, enables jit. Pay per use/product financing and ease of ownership. New business models like pay per print. The rise of digital media has vaporized traditional cost of delivery. Decided not to enter the digital market. Voip providers, turn voice calls into data that is able to be sent across the internet. The sharing economy business models put technological advances to work.

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