CPSC 079 Lecture Notes - Lecture 8: Videotelephony, Narok, Email
13 Oct 2016
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By the end of this chapter, you are expected to: Explain how ict has affected business communication in recent years identify the various technologies that have revolutionized how business communication is carried out. understand how the it strategy of a business can be aligned with the overall business strategy. Explain the challenges the entrepreneur may face in trying to automate his business appreciate ethical issues that should be considered when communicating. Information technology (it): the enabling mechanism, which facilitates the processing, and flow of this information as well as the technologies used in the physical processing to produce a product or provide a service. includes telecommunications, computers and automation technologies. It governance: management methodology applied on it applications within the organization s hierarchy. Exam context a question from this section is yet to be tested under the new kasneb syllabus. Fast forward: information technology has impacted on all aspects of doing business today.
