Lecture : SUPPLY CHAIN
Document Summary
Supply chain- is the complete sequence of suppliers and activities that contribute to the creation and delivery of merchandise. 1. upstream management- involves managing raw materials, inbound logistics, and warehouse and storage facilities. 2. downstream management- involves managing nished product storage, outbound logistics, marketing and sales, and customer service. Radio frequency identification (rfid)- is a technology that uses a tiny chip with identi cation information that can be read by a scanner using radio waves from a distance. This is a tool marketers use to help manage logistics. Enterprise resource planning (erp)- is an integrated software system that consolidates data from among the rm"s units. Physical distribution system- is an organized group of components oinked according to a plan for achieving speci c distribution objectives. 1. customer service- level of customer service the distribution activities support. 3. inventory control- quantity of inventory the rm maintains at each location.
