PROBLEM 3: SYSTEMS DEVELOPMENT AND USER INVOLVEMENT KrugerDesigns hired a consulting firm 3 months ago to redesign theinformation system that the architects use. The architects will beable to use state of the art computer- aided design (CAD) programsto help in designing the products. Further, they will be able tostore these designs on a network server where they and otherarchitects may be able to call them back up for future designs withsimilar components. The consulting firm has been instructed todevelop the system without disrupting the architects. In fact, topmanagement believes that the best route is to develop the systemand then to introduce it to the architects during a trainingsession. Management does not want the architects to spend preciousbillable hours guessing about the new system or putting work offuntil the new system is working. Thus, the consultants areoperating in a back room under a shroud of secrecy. Required a. Doyou think that management is taking the best course of action forthe announcement of the new system? Why? b. Do you approve of thedevelopment process? Why?
PROBLEM 3: SYSTEMS DEVELOPMENT AND USER INVOLVEMENT KrugerDesigns hired a consulting firm 3 months ago to redesign theinformation system that the architects use. The architects will beable to use state of the art computer- aided design (CAD) programsto help in designing the products. Further, they will be able tostore these designs on a network server where they and otherarchitects may be able to call them back up for future designs withsimilar components. The consulting firm has been instructed todevelop the system without disrupting the architects. In fact, topmanagement believes that the best route is to develop the systemand then to introduce it to the architects during a trainingsession. Management does not want the architects to spend preciousbillable hours guessing about the new system or putting work offuntil the new system is working. Thus, the consultants areoperating in a back room under a shroud of secrecy. Required a. Doyou think that management is taking the best course of action forthe announcement of the new system? Why? b. Do you approve of thedevelopment process? Why?
