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Learning Activity #1: What is a Leader and the Leadership Role

This week we will be examining the interaction between the employee and the leadership of the company. With this in mind, how would you define the term "leader" and what makes a good leader in your view? What do you believe is a leader's role in shaping the ethical environment of a company and what are some ways in which this role may be carried out?

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Darryn D'Souza
Darryn D'SouzaLv10
28 Sep 2019

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Related questions

6. Building Well-Organized Paragraphs

Composing powerful paragraphs is essential when striving for clear communication. Familiarize yourself with basic paragraph elements, various paragraph patterns, and strategies for building coherence.

Use the following paragraphs to answer the questions that follow.

Paragraph A: Last week, three of our Xcite executives closed a lucrative merger deal with Editionplus. The merger will add more than 500 accounts to our business and will increase our profits by 39 percent in less than a year. Additionally, the executives met with several Editionplus product designers and agreed on three new computer prototypes that we will produce during the next five years. This means we will expand our business to both Los Angeles and Las Vegas.

Paragraph B: Employee reaction has been mixed about our recent plans to expand to Las Vegas and Los Angeles. Many Xcite employees are concerned that the Los Angeles site will not have the same relaxed corporate environment as the current site. However, this is not the case: The relaxed corporate environment at the San Francisco site will be replicated in Los Angeles. The culture we have developed works for the company and our employees, and we don’t plan to change it. Human resources executives are already interviewing San Francisco employees so they can capture and replicate the culture with ease.

Paragraph C: The leadership at the Xcite San Francisco site has been phenomenal during the last ten years. Everyone in senior-level positions has worked his or her way up the corporate ladder and has contributed greatly to the company’s success. This team has increased our profits by 6 percent, expanded office space, hired additional IT support, and strengthened our IT infrastructure. These are just a few of this leadership team's many accomplishments. In the next two months, a new leadership team will be formed for the Los Angeles site. This team will consist of transferred employees from the San Francisco site. We will be offering many of you a chance to be part of this move. Additional training will be required for all who are transferring, and moving costs will not be covered. Xcite looks forward to opening another location with excellent products, high profits, and 100 percent employee and customer satisfaction.

Which paragraph or paragraphs use the direct approach?

A. A, C

B. B

C. A

What is the main idea of Paragraph A?

A. Last week, three Xcite executives closed a lucrative merger deal with Editionplus.

B. This means we will expand our business to both Los Angeles and Las Vegas.

C. The merger will add more than 500 more accounts to our business and will increase our profits by 39 percent in less than a year.

1. Punishment and obedience

2. Instrument and volatility

3. Interpersonal concordance

4. Law and order

5. The social contract

6. Universal ethical principles

a) Erin: This business violates every principle our country stands for! This is not what America is about. The government is wrong to allow companies like this exist. We are going to stand up for what America believes in and protest until the government passes laws to make this kind of business illegal!

Erin is at stage ________ because

b) Danielle: I'm really sorry about what happened, but it's not my fault. The leader of this group is vicious and dangerous. I had to go along with him, or I would have gotten into trouble. He might have hurt me.

Danielle is at stage ________ because

c) Jquaan: Look, all my friends belong to this protest group. I couldnâ' let them down. What kind of person would they think I am if I didn't climb the fence with them? I don't want my friends thinking I'm a coward!

Jquaan is at stage ________ because

d) Olivia: I'm not really one of the protesters. Some guy paid us $50 each if we would make the crowd look bigger for the television cameras. I'm just out for myself here. I'll even testify against them if you drop the charges against me and pay me a little something for my trouble.

Olivia is stage __________ because

e) Christopher: I cannot stand by silently while a company violates important principles that I believe in deeply. Human life is at stake. Prosecute me if you have to, but I'm standing by my principles.

Christopher is at stage ______ because

Choose one of these positive message writing:
positive message assignment You must have a rough draft typed document to receive full credit for the peer edit and some helpful comment rough draft is a must.
EMAIL SKILLS
7-30. Message Strategies: Requesting a Recommendation
One of your colleagues, Katina Vander, was recently promoted to department manager and now serves on the company’s strategic planning committee. At its monthly meeting, next week, the committee will choose am an employee to lead an important market research project that will help define the company’s product portfolio for the next five years.
You worked side by side with Vander for five years, so she knows your abilities will and has complimented your business insights on many occasions. You know that because she only recently been promoted to manager, she needs to build credibility among her peers and will, therefore, be cautious about making a such an important recommendation. On the other hand, making a stellar recommendation for sure an important project would show that she has a good eye for talent- an essential leadership trait.
Your task:
Write an email message to Vander, telling her that you interested in leading the project and asking her to put in good word for you with the committee. Mention four attributes that you believe would serve you well in the role: a dozen years of experience in the industry, an engineering degree that helps you understand the technologies involved in product design, a consistent record of excellent or exceptional ratings in annual employee evaluations, and the three years you spent working in the company’s customer support group, which gave working in the company’s customer support group, which gave you a firsthand look at customer satisfaction and quality issues. Make up any additional details you need to write the message.
EMAIL SKILLS
7-33. Message Strategies: Granting Claims
Your company sells flower arrangements and gift baskets. Holidays are always a rush, and the overworked staff makes an occasional are always a rush, and the overworked staff makes an occasional mistake. Last week, somebody made a big one. As a furious email message from a customer named Anders Ellison explains, he ordered a Valentine’s Day bouquet for his wife, but the company sent a bereavement arrangement instead.
Your task:
Respond to Ellison’s email message, apologizing for the error, promising to refund all costs that Ellison incurred, informing him that the correct arrangement will arrive tomorrow (and he won’t be charged anything for it), and offspring Ellison his choice of any floral arrangement or gift basket for free on his wife’s birthday.
EMAIL SKILLS
7-34. Message Strategies: Granting Claims
Like many of the staff at Razer, you are an avid game player. You can, therefore, sympathize with a customer who got so excited during a hotly contested game that he slammed his Razer Anansi keyboard against his chair in celebration. Razer products are built for serious, but no keyboard can withstand a blow like that. However, in the interest of building goodwill among the online gaming community, your manager has approved a free replacement. This sort of damage is rare enough that the company isn’t worried about unleashing a flood of similar requests.
Your task:
Respond to Louis Hapsburg’s email request for a replacement, in which he admitted to inflicting some abuse on this keyboard. Explain, tongue in check, that the company is “rewarding” him with a free keyboard in honor of his massive gaming win, but gently remind him that even the most robust electronic equipment needs to be used with care.
BLOGGING SKILLS
7-41. Message Strategies: Good News Messages
Amateur and professional golfers in search of lower scores want to find clubs that are optimized for their individual swings. This process of club fitting has gone decidedly high-tech in recent years, with filters using Doppler radar, motion-capture video, and other tools to evaluate golfers’ swings and ball flight characteristics. Hot Stix Golf is a leader in this industry, having fitted more than 200 professionals and thousands of amateurs.
Your Task: Imagine that you are the communications director at the Indian wells Golf Resort in Indian Wells, California. Your operation has just signed a deal with Hot Stix to open a fitting center on site. Write a three-paragraph message that could be posted on the resort blog. The first paragraph should announce the news that the Hot Stix center will open in six months, the second should summarize the benefits of club fitting, and the third should offer a brief overview of the services that will be available at the Indian Wells Hot Stix Center. Information on club fitting can be found on the Hot Stix website; make up any additional information you need to complete the post.
LETTER WRITING SKILLS
7-43. Message Strategies: Goodwill Messages: Shari Willison worked as a geologist in your civil engineer firm for 20 years before succumbing to leukemia. With only a few dozen employees, the company has always been a tight-knit group, and you feel like you have lost a good friend in addition to a valued employee.
Your task: Write a letter of condolence to Willison’s husband, Arthur, and the couple's teenaged children, Jordan, and Amy. You have known all three socially through a variety of company holidays parties and events over the years. Make up any details you need.

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