REC101 Lecture Notes - Lecture 12: Job Satisfaction, Social Capital, Human Capital

• School: University of Waterloo
• Department: Recreation and Leisure Studies
• Course: REC101
• Professor: Troy Glover

Document Summary

Note: 80/20 a small amount of people are doing a lot of volunteering , also youth, university degrees, households over 100,000 and who attended religious services weekly. Also people with low income and old people. Organizational arrangements for managing volunteer programs: ad-hoc vs. on-going. Long term aspect of organizational structure: centralized vs. de-centralized. Paid staff assist to the development/ design of volunteer roles. Individual sub-units take responsibility for their own volunteers: staffing of organization from employee or volunteer. Paid employees responsible for staffing shows commitment to volunteers. Volunteers responsible for staffing effort becomes self-managing. Orientation: ( been lacked by volunteers : provide a better understanding of the organization. People usually are confused and don"t understand how the organization. Training works: ensure they have the skills to do the job, which increases job satisfaction. Creates anxiety if they aren"t given appropriate training. Supervision: essential to ensure quality performance, conduct an exit interview.