MGT 3320 Study Guide - Midterm Guide: Human Resource Management, Employee Engagement, Strategic Management
Document Summary
Competitiveness- company"s ability to maintain and gain market share: need an edge over company. Human resource management- the policies, practices, and systems that influence employee"s behavior, attitudes, and performance. Hrm practices for the semester: analysis and design of work. Breaking down each job and determining what"s necessary for each job: hr planning and recruitment (chapter 5) Select a person for the job: training and development. Have to train employees so they know exactly what they"re doing. Give them a chance to show what they got. Need to do this to keep employees on board: performance management. Evaluating and giving feedback for employee performance: compensation. Evolution of hr: 1st purpose was administration. Compensation, hiring, staffing, etc: business partner. Helping implement business plans: strategic partner. Contributing to business strategy based on internal and external considerations. Not just administrative anymore: administrative going down. Because technology (self-service, everything is online), outsourcing (benefits, payroll: strategic partner going up.
