BTF1010 Study Guide - Final Guide: Precontract, Legal Personality, Norm (Social)

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Consumer Protection
- Applies to the sale of goods, services and land
- Occurs pre-contract
- Conduct: 2(2)(a): A reference to engaging in conduct shall be read as a reference to do or refusing to
do any act
Misleading/deceptive conduct (s 18)
Remedies are superior to common law
It establishes it is a social norm of conduct: possible but difficult to exclude liability
Induced to enter contract
Exclusion clauses can’t be used in ACL
Silence: the “act” in 2(2)(a) is a oral/written statement. Literal truth may be misleading, failure to
disclosed changed circumstances. Case: Costa Vraca Pty Ltd v Berrigan Weed & Pest Control
Has a person: natural and legal person
In trade or commerce: business-related conduct, not private
Engaged in conduct: includes words, actions or silence/inaction
That is misleading/deceptive or likely to mislead/deceive: “lead into error”
Case: Australian Competition and Consumer Commission v TPG Internet Pty Ltd
Case: Henjo v Collins Marrickville
Remedies for breach of s 18: Damages s 236 (1)
Case: Wakefield Trucks v Lach Transport
Unconscionable conduct (s 20, 21, 22)
Unconscionable conduct within the meaning of the written law (s 20)
Case: ACCC v CG Berbatis Holdings Pty Ltd
Unconscionable conduct in connection with goods or services (s 21 (1))
Case: ACCC v Lux Pty Ltd
Unconscionable conduct and small business (ss 21 and 22)
Enforcements and remedies
Damages (s 236): to compensate for loss or damage caused by a breach of the ACL
May recover the amount of loss or damage by the misleading conduct
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Document Summary

Applies to the sale of goods, services and land. Conduct: 2(2)(a): a reference to engaging in conduct shall be read as a reference to do or refusing to do any act. Misleading/deceptive conduct (s 18: remedies are superior to common law. It establishes it is a social norm of conduct: possible but difficult to exclude liability. Induced to enter contract: exclusion clauses can"t be used in acl, silence: the act in 2(2)(a) is a oral/written statement. Literal truth may be misleading, failure to disclosed changed circumstances. Case: costa vraca pty ltd v berrigan weed & pest control: has a person: natural and legal person. Remedies for breach of s 18: damages s 236 (1) Unconscionable conduct within the meaning of the written law (s 20: case: accc v cg berbatis holdings pty ltd. Unconscionable conduct in connection with goods or services (s 21 (1): case: accc v lux pty ltd. Unconscionable conduct and small business (ss 21 and 22)