FIT3174 Study Guide - Final Guide: Stakeholder Analysis, Executive Information System

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Lecture 6 Exam Revision Questions
1) Which one of the following statements best represents a characteristic that
describes correspondence type of IT systems failure?
a) Development team’s expectations are not met
b) Customers’ expectations are not met
c) IT vendors’ expectations are not met
d) Senior management’s expectations are not met
2) Which one of the following statements best represents a characteristic that
describes process type of IT systems failure?
a) IT systems project exceeds quality expectations
b) IT systems project exceeds allocated budget
c) IT systems project exceeds expectations of IT vendors
d) IT systems project exceeds expectations of development team
3) Which one of the following statements best represents an ‘IT systems failure
framework’ that is predictive in nature?
a) Stakeholder analysis model
b) 3-D sphere model
c) Factor-based model
d) All of the above
4) Which one of the following statements best represents a valid reason for which the
failure risk of Executive Information Systems (a type of IT system intended for senior
management) is generally high?
a) Requirements of senior management tend to be unclear
b) Requirements of senior management tend to be static
c) Requirements of senior management tend to be very stable
d) Requirements of senior management tend to be clear
5) Which one of the following statements best represents a valid assumption
underlying the Stakeholder Analysis framework?
a) The expectations of individual stakeholders are static over time
b) Coalitions of stakeholders are important
c) Coalitions of stakeholders are unimportant
d) Coalitions are not formed
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