BSB124 Weekly Summary Notes

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Management and Human Resources
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Rebecca Reaburn Lecture Notes Working in Business Week 1 o The 'half life' of knowledge is always getting smaller o Difference between effective and ineffective businesses is PEOPLE o Types of Learning  Didactic - lecture/school/education/expert presenting/most effective because they can take large numbers  Experiential - Tutorials/experiencing/learning o As we naturally learn (experiential) our structure becomes for complex o Piaget's theory that people construct knowledge for themselves contradicts didactic teaching (human's are lazy) o Learning from experience and what we take away from it depends on our learning style and personality o Most of our learning is experiential o Kolb's six propositions  learning is best conceived as a process not towards outcomes  all learning is relearning  learning requires resolution of conflict  learning requires a holistic approach  learning results from synergetic transactions between the person and the environment  learning is a process of creating knowledge o Cycle of learning o EXAMPLE  Concrete Learning - given chocolate after throwing a tantrum after mum says no  Reflective Experience - I got a chocolate for throwing a tantrum  Abstract Conceptualisation - A tantrum will help me get a chocolate even if someone says no  Active Experience - next shopping trip they throw a tantrum when dad says no o Reflective and Abstract are very similar  Reflective means thinking about what just happened  Abstract affects how we look at the world Concrete Experience Active Reflective Experimentation Experience Abstract Conceptualisation 1 Rebecca Reaburn Lecture Notes Working in Business Week 2 o Intrapersonal effectiveness: Understanding yourself (and your goals, strengths, weaknesses) and improving self management skills, such as time management and stress management. o all people are different o personality describes someone - multiple attributes o Self concept: perception of yourself  self verification  self enhancement  self evaluation o self esteem - overall judgement on how good you are o Freud's three explanations of personality - physcoanalytic theory  Id TELLS - animalistic/insticts/acts on ways  Ego DOES- rational and objective/rational strategies for the Id's desires  Superego KEEPS - keeps us well behaved o EXAMPLE: Id wants the chocolate cake but someone else has it. Ego rationality to get the cake, can I bribe the person, can I steal it. Superego which plans are okay and which aren't o Trait theory - physcometric o someone's level of one trait doesn't affect the other o The big 5 - CANOE o Conscientiousness o Agreeableness o Neuroticism o Openness to experience o Extraversion o most people score in the medium of the big 5 and have a
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