BUSI 2121- Midterm Exam Guide - Comprehensive Notes for the exam ( 19 pages long!)

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Document Summary

Behaviour in an org and how we can tap into it to reach potential. Systematic study makes assumptions that there are consistencies that we can rely on, predict it and modify it. Looking at employees to be better so productivity and effectiveness increases. Effective and competitive advantage key factor are employees. Less young people, huge bulge of baby boomers who will retire soon. Different values of the generations baby boomers like making contributions, gen y like flexibility. Diversity incidences of outcome error reduces when you have diversity. With group cohesion, great for productivity, but higher error rate. Social invention for accomplishing a common goal through group effort. Common goal why are they in it. Work together how will they achieve goal. Hawthorn studies people more productive when given some control. Contingency approach not one right way. Mintzberg defines roles interpersonal, informational, decisional roles. Luthans, hodgetts and rosenkrantz determine activities manager defined by their activities.

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