ORGB 423 Study Guide - Winter 2018, Comprehensive Midterm Notes - Virus, Protein, Dna
12 Oct 2018
School
Department
Course
Professor
ORGB 423
MIDTERM EXAM
STUDY GUIDE
Fall 2018
Lecture 1/2
Why study HR management?
• Establish the strategic direction an org. should take. Attracting the
best people to work at your org.
• Find the “right people” to hire for a function in a company
• Great business plans, products can be copied, but great personnel
cannot
HRM: Process of managing human talent (capital) to achieve an org.’s
goals
Human Capital and HRM
• HR:
o Planning
o Recruiting
o Staffing
o Job designing
o Training (development)
o Communications
o Labour relations (IR)
o Includes employees’ concerns about job security, health
care, age, retirement, gender issues, privacy issues
o Deals with competitive challenges like globalization,
technology, changes in market (econ.)
• Human capital: Knowledge, skills and capabilities of individuals
that have econ. value to an org.
o Intangible, cannot manage it the way we manage products
and technologies
o It’s valuable because: it is gained through LT (long-term)
experience, can be expanded through development & it is
based on company specific skills
• Intellectual assets
• Talent management
Organizational life cycle
• The way orgs develop through patterns
o Logical progression into 4 stages: Entrepreneurial (creativity
and leadership) is needed, Collectivity, Formalization
(performance is important and measured), Elaboration
o Stages are sequential and follow a natural progression
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o Similar “crises” at each stage
o Overcome crisis for org. to survive
o Most firms won’t survive forever
Competitive Issues:
1. Responding strategically to changes in local/global marketplace:
HR Managers need an intimate understanding of organizational
competitive business vision, mission. Also need to understand:
TQM, Reengineering, Six sigma, change management
o TQM: Total quality management is about thinking of
customer needs and setting optimal tasks.
▪ E.g. Ford
o Reengineering: Rethinking and redesigning business
processes to achieve dramatic improvements in cost,
quality, service and speed
▪ E.g. Porsche
o Six sigma: Set of principles and practices whose core ideas
include understanding customer needs, doing things right
for the 1st time, minimizing waste and striving for continuous
improvement
▪ E.g. Toyota
o Proactive change: Outsourcing (contracting out) or
offshoring (jobs sent to other countries)
o Reactive change: Downsizing (planned elimination of jobs)
2. Responding to changes due to globalization: 70-85% of CAN econ.
Is affected by intl. competition.
o Anything, anywhere, anytime markets.
o Diverse firms, markets
3. Corporate Social Responsibility (CSR): Firm is responsible to act in
the best interests of people and communities affected by its
activities
o Sustainability: Being able to produce good/service without
damaging the environment or depleting a source.
4. Technology
o Moving from touch labour (workers whose job is a more
manual/physical one, like agricultural lifestyle) to knowledge
workers (workers whose responsibilities extend beyond
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Why study hr management: establish the strategic direction an org. should take. Attracting the best people to work at your org: find the right people to hire for a function in a company, great business plans, products can be copied, but great personnel cannot. Hrm: process of managing human talent (capital) to achieve an org. "s goals. Competitive issues: responding strategically to changes in local/global marketplace: Hr managers need an intimate understanding of organizational competitive business vision, mission. Tqm, reengineering, six sigma, change management: tqm: total quality management is about thinking of customer needs and setting optimal tasks, e. g. Ford: reengineering: rethinking and redesigning business processes to achieve dramatic improvements in cost, quality, service and speed, e. g. Porsche: six sigma: set of principles and practices whose core ideas include understanding customer needs, doing things right for the 1st time, minimizing waste and striving for continuous improvement, e. g.
