BUSI 391 Study Guide - Final Guide: Web Analytics, Context Awareness, Value Proposition
Document Summary
Key feature of proposed tech. and how this supports change to business processes, strategy and value proposition. Value proposition: supplying highest quality and hard to acquire drugs, resolving drug shortage problems, at the best prices. Proposed solution: enterprise 21 erp (pharmaceutical wholesalers: need to have inventory of hard to find drugs to satisfy customer demand. However, we don"t want an excess of drugs expire quickly. Automates business process of ordering from pharmaceutical company after drug has run out. Maintain accurate inventory levels operationally efficient. Key implementation challenges and how to address these challenges. Lack of investment in training of end users and change management. Can result in employee resistance. Can also lead to underestimation of time and resources required to implement a new erp system. Poor planning/project management processes can be improved with erp features. May be costly if erp does not fit business needs of company.
