COMM 203 Study Guide - Final Guide: Performance Appraisal, Workforce Planning, Job Analysis

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Human resource management (hrm: the practices, policies, and systems that influence employees" behaviour, attitudes, and performance. Human capital: organization"s employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight, the employee characteristics that can add economic value to the organization. Why people so valuable: hr resources are valuable, rare, cannot be imitated, and have no good substitutes, foundation of high-performance work system. Responsibilities of hr department: administrative services and transactions, business partner services (develop effective hr systems, strategic partner (contributing to company"s strategy) Central roles for hrm: workforce planning. Identifying numbers and types of employees the organization will require to meet its objectives. Collecting and using data to demonstrate that hr practices have appositive influence on the company"s profits or key stakeholders. Hr professionals should be familiar with the organization"s strategy and may even play a role in developing the strategy and demonstrating that hr practices have appositive influence on company"s profits/stakeholders.